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Sales

What Amazon shoppers ordered from you, before a single return came back.

60 second readAppears on: Amazon Summary

What it means

Sales is the value of everything ordered on your Amazon listings in the period, counted on the day the order was placed. Refunds haven't come off it and Amazon's fees haven't either, so it measures demand rather than takings. The Amazon tables show the same figure under the fuller label Ordered Product SalesOrdered Product SalesShows gross product demand from Amazon orders..

Show the math

Formula and a worked example
Sales = Ordered product sales before refunds

Ordered product sales is what customers ordered, valued at what they agreed to pay, on the date they ordered it. Nothing downstream — returns, fees, storage — has touched it.

Worked example. March takes Units OrderedUnits OrderedThe volume side of demand, before value. of 2,000 for €80,000 of Sales. That's €40 a unit, which is your average price point for the month.

In April, 120 of those March units come back. March's Sales figure doesn't move — it never will. The return shows up in Units RefundedUnits RefundedRising returns usually trace to listing accuracy or product quality. and works its way into Net SalesNet SalesSee the full entry. on the day Amazon processes it.

It answers the question

How much did Amazon shoppers actually order this period? It's the top of the Amazon stack — every other Amazon figure you look at is this number after something has been taken off it.

Why it matters

It's the fastest-moving number you have on Amazon. Because it's counted at the moment of the order, it reacts the same day a listing goes out of stock, loses rank, changes price or gains ad budget — long before the settlement figures catch up.

It's also the denominator you're really being judged against. TACOSTACOSHow dependent your whole business is on ads.Under 8% is healthy measures your Amazon Ad Spend against your whole Amazon business rather than the advertised slice of it, which is why a campaign can look efficient while the business leans harder on ads every month.

What good looks like

There's no universal figure — this is a euro total, so it scales with your catalogue, your marketplaces and your season. Judge it against your own trend and the same weeks last year.

The reading that adds something is Sales divided by Units Ordered. That's your average price point, and it's how you tell a month that grew from a month that only got busier: the same money from more, cheaper units is a thinner month wearing a good headline.

How to improve it

LeverWhat you doExpectHow longWatch out for
Fast
Get the unbuyable listings back up
Clear stock-outs, pricing errors and policy flags on the products that carry your revenueSales return to the previous run rate within daysSame weekIt restores what you had rather than adding to it, and the rush inbound shipment costs more per unit than the planned one would have.
Fast
Raise bids on terms that already convert
Pull the search-term report and add budget where clicks are turning into ordersSales up while the budget holds1–2 weeksACOS climbs with the bid, and these sales stop the day the budget does — you're renting the demand, not building it.
Slow
Fix the listing before the bid
Better main image, clearer bullets, more reviews on the products the ads point atThe same traffic orders more3–6 weeksNothing moves for weeks, and when it does the gain is easy to credit to whatever else changed that month.
Slow
Raise price where the reviews carry it
Test a higher price on listings with strong review counts and steady rankSales up on flat units1 quarterConversion softens first, so units and search rank dip before the extra price shows up in the money.

Every lever costs something somewhere. The last column is the one to read twice.

Read it with

Sales tells you how much the business took. What it cost in advertising to take it is the other half of the decision.

Sales and TACOS, month over month on Amazon Summary
TACOS down
TACOS up
Sales up

Growth you didn't buy

The business grew while ads took a smaller share of it. That's organic rank doing the work, and it's the shape worth defending.

Find what's ranking and protect it.

Growth you rented

Sales rose and ads took a bigger cut of them. A decision rather than a problem — but only while the share still fits inside your margin.

Check TACOS against your product margin before adding more budget.
Sales down

Cut back on both

You spent less and sold less. Efficiency improved by shrinking, which usually means there's revenue being left on the table.

Look for the campaigns worth switching back on.

The real alarm

Paying more and selling less. Something moved outside the ad account — a lost Buy Box, a stock-out, or a competitor undercutting you.

Check Buy Box % and stock before you touch the campaigns.
Sales + Net SalesNet SalesSee the full entry.

What was ordered against what survived the returns. A widening gap between the two means the catalogue is selling and not sticking — a listing that oversells the product produces exactly this, and the ordered figure alone looks like a good month right up until the refunds land.

Sales + Buy Box %Buy Box %Higher is better; losing Buy Box usually hurts sales.

Sales falling while Buy Box % slips isn't a demand problem: the shoppers still arrived and the order went to another seller. Sales falling with Buy Box % steady is a real drop in demand or visibility. The two need completely different weeks of work.

Common misreads

“Sales is what Amazon is going to pay us.”

Nothing has come off it — no referral fee, no fulfilment fee, no storage, no refunds. Net ProceedsNet ProceedsFinal proceeds total for the date after Amazon economics aggregation. is the settled figure; this one is demand.

“Sales and Shipped Sales should match.”

They're counted at different moments — one when the order is placed, the other when the unit goes out. Over a day they diverge by whatever is still in the queue; over a month they converge.

“Sales are up, so it was a good month.”

Check the units beside it. More units at a lower price can produce a record Sales figure and less profit than the quieter month before it.

Also called

Ordered Product Sales · gross Amazon sales · ordered revenue · Amazon demand

See yoursYour Sales for the period, next to the units that produced them and the ad spend that chased them.

Open Amazon Summary